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Insurance Solutions

With automated interaction systems that speed and simplify customer service, Nuance solutions help insurance companies take command while lowering operational costs.

Contact Center Solutions for Insurance Enterprise NUCC850 Insurance

Nuance provides tailored, phone-based Customer Service Solutions that that are helping leading insurance companies deliver cost-effective and differentiated service by quickly routing callers to their correct destination, securely authenticate themselves and receive service from knowledgeable contact center agents equipped with caller-relevant data.


Our Contact Center Solutions

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Many claims organizations have adopted speech recognition to deliver a faster, easier way to streamline the document creation process. With speech recognition, claims staff can turn their voices into text with up to 99 percent accuracy and complete documentation three times faster than most people type.

  • Speed and streamline document creation for increased productivity
  • Save several hours per agent per work day with speech recognition
  • Handle more claims with higher quality

Learn more about Dragon Solutions for Insurance

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Paper, Forms & PDF Solutions that Make a Safe Policy

Whether it’s processing claims or customer service, insurance providers need smarter solutions for document scanning, document management, OCR, and forms processing. Nuance delivers exceptional efficiency along with significant cost savings, greater security, improved traceability, and increased productivity.

  • Achieve stronger levels of document control and process security
  • Strengthen disaster-recovery through off site electronic document storage
  • Increase productivity by transforming paper into editable electronic documents
  • Shrink your organization’s environmental footprint

Learn More About Document Scanning & Conversion Insurance Solutions

Multimodal Messaging, Dictation and Search Solutions NUCC870 B

Nuance’s patented speech and text input applications enable faster, easier navigation, messaging and search across a wide array of device platforms. These multimodal solutions are easily customizable to enhance device utility and team productivity. Nuance’s expertise in language development, speech science and UI design, may be leveraged to create Industry/Business specific text input language databases, speech grammar models, text keyword search files, and user interfaces that best meet your unique needs.

Nuance Mobile Applications


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